8x8 Packet8 VoIP Service with DV326 VideoPhone
With the same ease as making a regular telephone call, Packet8 VideoPhone delivers high-quality, full-motion video and clear, delay-free audio over any broadband (high-speed Cable or DSL) Internet connection. Designed with both residential and business customers in mind, this powerful standalone videophone will enhance your calls immeasurably while saving you money on your phone bill. Speak with color and see what youve been missing Using 8x8s Packet8 broadband phone service, Packet8 VideoPhone subscribers receive UNLIMITED video calling and regular calling in the U.S. and Canada for a low monthly flat-rate as well as enjoying UNLIMITED worldwide video and audio-only calling to other Packet8 subscribers.
As easily as making a regular telephone call, the Packet8 DV326 VideoPhone delivers high-quality full-motion video and clear, delay-free audio. The DV326 can be used on any broadband cable or DSL IP-based connection with Ethernet, such as LANs, WANs, and the public Internet. Designed for use with a Packet8 VoIP (voice over Internet protocol) service plan, the VideoPhone will enhance your phone calls with the addition of video, while saving you money on your phone bill.  | | The VideoPhone routes all calls over the Internet, allowing you to call standard phones, cell phones, and other Packet8 phones with equal ease. |
The DV326 VideoPhone throttles through connection speeds from 84 Kbps to 684 Kbps and can deliver 30 fps quality video at 256 Kbps connection speeds and higher. It can also be used to make or receive normal audio calls from any cell or traditional phone. Easy to set up and use, the VideoPhone has everything you need to make a video call. There is no need for an external TV, monitor, keyboard, microphone, or speakers. The high-quality CCD camera delivers crisp, colorful images, while the 30-frames-per-second video quality and up to 352 x 288 resolution provide near TV quality video. The LCD screen tilts from 23 to 90 degrees to give you the best viewing angle, while features such as picture-in-picture, privacy mode, and freeze frame provide control over the video feed.  | | Ports for broadband and video/audio input and output are within easy reach. |
With audio/video-in and -out ports, you can attach peripherals such as a plasma screen, camcorder, or projector. Echo-cancellation and no-delay technology help deliver high-quality audio signals. A 100-number phone directory helps you to keep track of all your important numbers, while 10-number speed dial provides quick access to the most important entries. Working together, Packet8's VoIP technology and the DV326 VideoPhone allow you to enjoy all the features that you have come to expect from traditional phones, such as call waiting, caller ID, speakerphone, personalized voice mail, and three-way conferencing, while also taking advantage of features made possible only by utilizing the latest in Internet technology. Anyone with broadband (high-speed) Internet access can make unlimited calls within the U.S. and Canada for one low monthly rate. You also get unlimited worldwide calling to other Packet8 subscribers at no extra charge. With Packet8 service, you can manage your account online, forward voice mail to your e-mail as an attachment, and even take your home area code with you when you travel, so your home or office can reach you without paying long-distance rates. All you need to get started is the VideoPhone, an existing high-speed Internet DSL or cable connection, and a home router or gateway with an open Ethernet port. Whether in the office or at home, the Packet8 VideoPhone delivers face-to-face communication anywhere in the world. It comes backed by a one-year limited warranty. What's in the Box
Videophone, AC adapter, AC power cord, Ethernet cable, RCA cable, external auto-sensing conference microphone with 6' cable, user's manual Terms and Conditions
Buying this item signifies agreement to sign up for service with 8x8 and to pay a monthly subscription fee. For details about how the service works and for complete terms and conditions, visit www.packet8.net. For technical assistance, call 1-888-898-8733.
8x8 Packet8 VoIP Service with DV326 VideoPhone Accessories
8x8 Packet8 VoIP Service with DV326 VideoPhone Reviews
I was a Packet8 customer for 4 years. WHen I started to have technical problems after moving to Arizona, I discovered just how bad customer service can be. I opened a problem ticket describe the poor quality of connections I was experiencing. The problem ticket was ignored for months, and I could get no response even after multiple attempts. When I finally cancelled my service with Packet8 and transferred my number to Vonage, I foumd that the worst experience was with their billing department. Packet8 continued to bill my credit card for 5 months. I have as yet been unable to extract a refund. I reported the incident to the FCC and am waiting to see if they can help deal with this company. Don't expect help from Packet8 if you have a problem. Vonage has excellent customer service, so far.
This phone is truly a remarkable piece of technology that has connected me with my friends and family like never before. The video is in real time and the sound is just like a regular telephone. You can even connect a DVD player or a camcorder to the unit to play back family videos to the other party on their video phone. I highly recommend getting this phone not only because of the video capabilities, but also because it is cheaper than regular home phone service! This is a definate winner in my book!
Customer service is atrocious. Numerous e-mails with a simple billing question went unanswered and, like a previous poster I was billed for service for several months after I had ported my number to another provider, notwithstanding that there was no longer a phone number assigned to my Packet8 account.
Prior to transferring service I had numerous technical problems (which was why I dropped service) - STAY AWAY!!!
Forget the complaints. The customer service has been excellent for the 2+ years that I've had service. Video and audio quality have been great as well.
I carry the phone in a small case when I travel, just plug it into an ethernet port and it self-configures. In 30 seconds or so I'm up and running. I use it to make hundreds of calls (including my ex-wife in Canada) at no extra cost. Packet8 owns the technology and they charge less. Sure they should advertise, but if they did they'd have to charge what Vonage charges.
Keep in touch and SEE your family members, old friends...this is a no brainer.
I have had this phone for 2 months now. Buying from Amazon was a $50 less expensive than buying from Packet8. Set-up and registration was no problem. Audio quality is exccellent-equivalent to my landline. Video quality is generally excellent. At times it slows due to my wife's basic DSL connection. I communicate daily with my wife in Mexico City, Mexico who has another DV326. Neither of us has had any problems. Our savings utilizing VOIP will be considerable-$75-$100 per month.
UPDATE After 2 years we are still using the phones to communicate between the U.S. and Mexico. We have upgraded the Mexico connection to obtain more bandwidth. We have had absoluely NO problems. We are talking upwards of 1000+ minutes per month. Total savings per month are now $300+. Packet 8 has added the ability to add a local Mexico City number to the system which will be great.
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