AT&T 964 Corded Expandable 4-Line Intercom Speakerphone with Digital Answering System (Graphite)
AT&T 964 is a four-line intercom speakerphone with Caller ID, call waiting features and digital answering system. It is a full-featured telephone system, expandable into up to 12 station. Each 964 has its own private answering system with 25 minutes digital recording time. Hands-free duplex speakerphone minimizes "clipping" allowing you to speak and listen without using the handset. This telephone has 200 name/number Caller ID history.
The AT&T 964 is a four-line digital duplex speakerphone that also provides integrated intercom and an answering system. It can stand alone or function as part of an expandable system, with a long list of advanced features that are ideal for a small office or large home. Accommodating four telephone lines, the phone can connect 11 staff members via intercom, call transfer, and conferencing. It supports caller ID on all four lines, has two data ports, and displays a 200-name-and-number caller history on the multifunction LCD. The speakerphone permits hands-free conversation. Handset features include speed dial, flash, redial, hold button, and hearing aid and headset compatibility. A 25-minute digital answering system has memo capability, remote access, and time and date stamp. The phone is backed by a one-year parts and labor warranty. 
AT&T 964 Corded Expandable 4-Line Intercom Speakerphone with Digital Answering System (Graphite) Accessories
AT&T 964 Corded Expandable 4-Line Intercom Speakerphone with Digital Answering System (Graphite) Reviews
But the next one won't be ATT. All the buttons on the left side of the phone surface just stopped working, so I need to buy another one. The circuit board inside the phone began to fail almost immediately near the headset jack. The overall user interface is poorly designed. Oh.
There is a delay from when you pick up the phone to when the first tone is generated. and the caller ID stopped working. It doesn't play well with other phones - when I get a call and tell someone else in another room to pick it up, the ATT phone apparently generates some sort of tone (probably used for their intercom system by other ATT phones) that keeps people on other phones from using the line. Of course, I would never buy another ATT phone - the problem is that aren't that many 3 or 4 line phones with caller ID available. I think this phone was designed by people who either never used a phone, or hate people who do.
And once you listen to all new messages, you have to listen to old messages in reverse. The answering system gets confused if you try to replay the previous message during playback. Even for $150 I'm hard pressed to find one with an answering machine built in. Maybe my phone has a manufacturing defect or maybe it's just bad design, but either way I'm getting rid of it. But say I save 20 of those messages (don't delete them).
Unforunately there aren't too many options for business phones with the same features. I have to go backwards through those 20 messages just to listen to message number 2 again. So if I don't catch all message number 2 out of 69, then I have to listen to all 69 messages before I can go back (hitting the "Backward" button while it's playing just confuses it). Gheeze, doesn't anyone sell a decent desk phone with a headset jack and a answering machine for around $100.
As far as the seller.I contacted Stratton products (seller) asking to send it back and they never responded, I give them a "-1" (unimportant things like the area code survive).
Whenever there is a power interruption.you lose everything. It also has a feature that I DON'T want.
Almost all settings and directories. It also must a chip.because very vew of the settings survive a power failure.
I now have to spend an extra $50.00 getting an AC battery back-up for it. I really give it a "1".
This phone has all the features that I want. It has a battery back-up.but as far as I'm concerned, it don't work.
When I plug two of these phones directly into each other, the intercom works as advertised. It just sits there beeping at me like I did something wrong. Can't comment on the voice mail problems - I've never tried them. But over my house wiring the intercom functions don't seem to work. I have a huge house, and it's nice to be able to intercom someone in their room instead of going all the way over there each time. One of the nice concepts of this phone was the idea of using it as an intercom.
Everything wrong cited in the earlier reviews is true. Based on my experience with this product, I will never purchase an AT&T branded anything. The poorest quality at the highest priceshame on you AT&T.
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