Microtek ScanMaker 9800XL Scanner
With 48-bit color and an amazing 3200 x 1600-dpi optical resolution, the tabloid-size ScanMaker 9800XL brings high-performance scanning to the corporate user, graphic designer, or medical professional. The large 12" x 17" reflective scan bed easily accommodates A3 scans, and adding the optional Transparent Media Adapter (TMA 1600) lets you scan transparencies up to 12" x 16" - including X-Rays. Other great features include 3.7 Maximum Optical Density with multiple sampling to reduce random image noise, a triple interface with FireWire, USB, and SCSI-2 for maximum versatility, and newly designed templates to accommodate a wide variety of film.
With 48-bit color and an amazing 3,200 x 1,600 dpi optical resolution, the tabloid-size ScanMaker 9800XL brings high-performance scanning to the corporate user, graphic designer, or medical professional. The large 12-by-17-inch reflective scan bed easily accommodates A3 scans, and adding the optional transparent media adapter (TMA 1600) lets you scan transparencies up to 12 by 16 inches--including X-rays. Other great features include 3.7 maximum optical density with multiple sampling to reduce random image noise, a triple interface with FireWire, USB, and SCSI-2 for maximum versatility, and newly designed templates to accommodate a wide variety of film. Microtek includes a one-year warranty that covers parts and service. What's in the Box
ScanMaker 9800XL scanner, Kodak IT8 reflective target, USB cable, FireWire cable, FireWire card (for PC only), Software CD(s), user's guide, warranty information
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Microtek ScanMaker 9800XL Scanner Reviews
However, as many others note, very often the lamp will go out (I understand it's a hardware problem with the lamp driver board). They will helpfully offer you a small discount on a new $1000 scanner. The Microtek 9800XL gives OK scans at a large size. Let's recap that: I should buy from Microtek because their expensive scanner breaks just out of warranty and they offer no way to fix them. Microtek will replace it if you are within the 1 yr. R-i-i-ght. They will NOT repair it out of warranty. warranty.
It cost $300 + shipping to CA and back, and when it came back, it died again in 6 mos. Maybe a dozen or so scans. very very dissapointing. Used the thing for 1 year and the bulb died, this was after Very light use. I had the exact same problem as many others.
We had to have a working scanner though (I work in a university Music Library and faculty need it) so we actually sent the thing in for repair. I'm buying an Epson this time. I won't let the lower price lure me.it's simply not worth the headache.
There are hundreds of threads about how lame Microtek is and how crumby their support is. She kept referring to "my website". After one year, I started getting blurry scans. Microtek's solution.
Buy another scanner from us, we don't repair anything. MICROTEK MUST BE GOING OUT OF BUSINESS. a sleepy girl answered the phone and didn't know anything about computers in general, much less my driver problem. After my dealings with the Microtek Corporation and manufacturer of mediocre products with zero tech support, I can only conclude and sincerely believe that the Microtek must be run out of a shipping container somewhere in Oakland. I asked to speak to her supervisor and I got patched into a message that said the supervisor was at home, and to please leave a message. New drivers are only available on Microtek's website, which is perpetually down. I wish I could faithfully express how unprofessional this all is.
I cannot tell you how crumby Microtek is. Google them if you don't believe me. Why else would they treat people like this. I bought this scanner 9800XL for about $1000. Now I have upgraded to Leopard. I have to "rate" this product based on Amazon's review process, so I am giving them one star, but I would give them zero stars if I could.
I called tech support and. I said, "What does my website have to do with anything.". You must avoid Microtek products like the plague.
We have a $150 Canon scanner that is so far superior to the Microtek; I only wish Canon made an oversize scanner. The Mac driver has never worked properly - and calling Microtek only resulted in their instructing us to re-load the drivers, so we have to do this every time we use the scanner. The auto correction features seem to be weird, but we can't get the driver to calibrate the scanner, so we have to do all corrections in Photoshop after the fact. It is extremely slow and also has a LOUD annoying whine while previewing and scanning - don't try to talk on the phone while scanning in the vicinity. It has the most frustrating and nonsensical user interface I've ever seen. We use this scanner in a professional environment and we have dubbed it "the Beast" because we groan whenever a job requires oversize scans and we actually have to use it. (Just one instance of many - the auto numbering feature cannot be reset except by hitting an up or down button - so if is up to 958 and you want to reset it to 0, you have to go down to 957, 956, etc).
As an illustrator, I was tired of chopping up my drawings and scanning them small. Admittedly, I would have purchased the Epson, but I am on a Mac and the Epson in this price range isn't compatible. What a scam). My needs are simple, line art scanned, and this scanner does a BEAUTIFUL job. (Only the $2300 one is. I recently bought this scanner. Like the day I went from my mouse to a WACOM tablet, it's a defining one in my production process. With the guys who say they can fix the issues with it, I went ahead and purchased it.
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