One For All URC 4110 4-Device Universal Big-Button Remote Control
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One For All URC 4110 4-Device Universal Big-Button Remote Control Reviews
However, even if I had, there are NO instructions on how to USE the device, ie: record with the VCR, or play the DVD. I would have rated it zero if I'd had the choice. I couldn't get this to work on my parents TV/VCR/DVD combo although the code was there. People might say that remote controllers area all the same, and I probably could have figured it out, but for my 80 year old+ parents it would have been useless.
The form doesn't work. Every time I tried to submit the form, I got the message that the server wasn't responding. The codes didn't work with my remote no problem, she beamed one to me over the telephone. So, when I needed a new remote, I bought another one from them. This is too bad: I thought I had finally found an American company with great customer service. There is a form to fill out and they claim that they will get in touch with you if you submit it.
But that doesn't work, either. After that the remote worked perfectly with my ancient TV. This company USED to have great customer support that made it simple to get their remotes working with your TV. They don't even have their phone number on their Web site anymore or even an email address. No wonder our economy is in a mess. I can't email them.
Alas. I tried for several days. I can't call them. You called, a human answered, a human who spoke English perfectly and knew what she was doing. The remote doesn't work. I don't know why they changed their policy, but they did and now,their customer service is like most computer companies' customer service: useless.
I got this remote about a month ago only to find out that it does not work with my Insignia DTV tuner. I contacted the company and they said that I need to purchase an upgradeable remote to make it work because this particular model does not have the code for my DTV tuner.
It's also really easy to use and setup. Great Condition, Fast Delivery, Works with every remote in my house.
Will purchase from this seller again when needed. Items were exactly what my father wanted (has vision issues) and were received within just a few days.
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