Polycom Soundpoint Pro SE-220 2-Line Conference Phone with Caller ID
SoundPoint Pro SE-220 seamlessly integrates handset and headset telephone functionality with crystal clear, hands-free voice conferencing in an elegant personal business phone. With the touch of a button, SoundPoint Pro SE-220 lets you hold clear, multipoint conference calls with up to two additional participants. Polycom's Acoustic Clarity Technology enables callers to speak when they want without clipped sentences and one-way conversations that are common with ordinary business speakerphones. The SoundPoint Pro SE-220 has versatile features like a front-facing microphone for voice conferencing, and dialing is quick with the 36-number speed-dial capability. You can also connect an optional headset for quality, hands-free applications.
Putting an end to speakerphones that clip sound, the Polycom SoundPoint Pro SE-220 features full-duplex performance, so everyone can both talk and listen simultaneously. This corporate-quality phone system offers two lines, caller ID (including call-waiting caller ID), and a 32-character LCD display. Use the phone as a speakerphone or handset, or attach a headset for hands-free conversation. Although users who need larger-scale conferencing systems will want to look elsewhere, the SoundPoint Pro SE-220 competes well for its price point. Thanks to well-chosen features such as Polycom voice technology for crisp reception, 99-number call-history directory, 20-number speed dial, and any-key dialing, this model is ideal for typical conference rooms. The SoundPoint Pro SE-220 comes with a one-year warranty.
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Polycom Soundpoint Pro SE-220 2-Line Conference Phone with Caller ID Reviews
I work from my home office and bought this phone because of the success I had in a corporate environment with PolyCom products. I cannot recommend this phone to anyone planning to use the speaker phone. The speaker also "clips" my voice, again, often noticed by participants in the conversation.
When using a headset, there is no headset sound for my voice. I do not recommend this phone for home office use. This phone is a major disappointment.
When speaking from a short distance away from the phone, I've had participants ask if I was still there. You must be directly over the microphone for your voice to be transmitted. The speaker continually pops and hisses, often noticed by the person or group in the conversation.
This phone replaced an old 2 line Panasonic phone that died after 6 years.
Duh. I think this means there is more oomph in the speaker. The speaker has volume so I can do other things in the room while I'm waiting for something to happen on the other end of the line. I was sick of crummy cheap "speaker" phones that were tinny and low in volume. (Which never does, that's why I wanted a speaker phone).
This phone has an external power cord unlike the cheap models. You won't be disappointed if you buy this phone. The main thing I wanted in a SPEAKER phone is a good sounding speaker. This Polycom phone works great.
I've used the more expensive Polycom phones at the office and they work great. This one is not worth the money The speaker quality is not what one would expect on a $180 phone, there is always a bit of a buzz on the speaker. And the other reviewers are right the hand set is not comfortable and the ever present buzz when you use it gets really worse if your hand touches the Handset cord. I work from home and sound quality is key.
If you are considering buying this phone and using it exclusively as a speakerphone, it is wonderful. If you are considering this phone as a desktop phone, think twice. The user interface is pitiful. Great sound quality. Most people don't even realize they are on a speakerphone.
I even have an angled phone stand and it is still hard to see. My mom doesn't even notice. At this price, a tilting, backlit display it not too much to ask for. ARRGH.
1. The display is not backlit or tiltable. The two biggest desktop phone usability issues are:. This means you must stand up at your desk to view the display.
2. If you want to check the caller id log, it takes several cumbersome button clicks. If you aren't careful, you can delete the first entry in the speed dial list when trying to view the caller id log. (and that is amazing).
Dumb. OK - then the person they aimed this phone at isn't me, or I'm too stupid to be their customer.which is surprising, since I work at home and am on the phone on multiple conferences everyday and use Polycoms at work and understand and like them. Seems to me like I'm the right marketing target. I don't know what the technical issue is here. I live with a headset - this is simply not ok.
- dialing on speaker - VERY loud button push beep, so loud that you can't use it if you need the house to be quiet, like working at night. - 2 lines worked well. Could it be my phone line. Here's what I liked:. I had no issues here. It's like a ground connection is missing somewhere.
Perhaps someone else will feel the love I didn't. Not so good:. In addition, on a new headset I just purchased (Plantronics, exact replacement of previous one) the hum is so distracting to both me and to people on the other end that I can't use the headset. Isn't that why you have speed dial - to speed things up. I tried getting answers on some of these things, but kept getting the Polycom answer of "working the way it's supposed to". It works ok, but quality is still better on handset or headset (if you don't have noise.see below). However, my regular Panasonic home phone always shows a number, and the Plantronics rarely does. - pretty good quality speakerphone.
- Caller ID - works on fewer than 5% of my received calls. - easy change while on-call between speaker, headset, handset, and LEDs make it easy to see which one is on and whether you're muted. Fatal flaws. Maybe if they meant "dumb" bell. - noise on headset. There has always been some hum with a headset, no matter how I positioned the phone, adapter cord, and headset cords. Perhaps, but I'm not able to track that down. I've had this phone for roughly 1 year, and it's being retired.
When I asked them, they always say "we work according to the Bell standard". - clumsy speed dial interface. This works, but inputting numbers is a pain, and trying to edit them an exercise in frustration. NiceI really will miss that nice bright Mute light that says "no, they're not hearing you gripe.". You can't adjust the volume for this, either. Sure, you can pick up the handset, dial, then turn on the speaker, but who wants to. Ah well.
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