SB5120 Surfboard Cable Modem Docsis 1.1 and 2.0 Certified USB
It's time to get more out of what the Internet offers. Motorola SURFboard Cable Modem links your computer to Cable Internet service (subscription required) for faster, more efficient useability. With Ethernet and USB connectivity, installation couldn't be simpler. A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. No telephone line needed Slim vertical design saves desk space User-friendly online diagnostics page Supports standard Internet software USB or Ethernet connectivity ? simplifies installation, enhances versatility Supports up to 32 users when roted on a network (ethernet hub or router required) Specially designed architecture ? allows for future upgrades Capable of downloading up to 100 times faster than traditional 28.8k analog phone modems (speed may vary) Enhanced with TurboDOX Bandwidth Optimization Software - can further boost download speeds by up to 20 times CableLabs DOCSIS 1.1 and 2.0 Certified When connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity (actual speeds may vary due to cable, use, and carrier conditions) Real-time gaming access Top-mounted stand-by switch ? disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the RF network Ethernet connection compatible with Windows 95/98SE/2000/NT/Me/XP; Macintosh OS 8 or higher; Unix; and Linux USB connection compatible with Windows 98SE/2000/NT/Me/XP Please check with your local cable provider for DOCSIS high speed data service compatibility Motorola 2-Year Limited Warranty
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SB5120 Surfboard Cable Modem Docsis 1.1 and 2.0 Certified USB Reviews
I did run this modem 24x7 365 which may have led to its demise, but also it may have just been a bad apple; therefore, I'm giving it a 4 star rating. Bought this product and it worked flawlessly up until it died after 1 year and 7 months. Resets were very uncommon, happening once every 3 months or so, although these were probably only needed due to errors by the ISP.
Set it and forget it. This item is nothing less than you would prefer when buying technology. Take it out of the box and use it.
Turns out, the connections for the ethernet cable are defective at the circuit board level. (No physical damage or stress caused the defect - it sits safely in a closed media closet). They offer a 1-day option for twice the price. I'm very disappointed with Motorola and will remember this lousy experience before purchasing any more of their products.
I'm probably looking at about half the cost (in shipping charges) of a new one for a warranty replacement. I purchased this cable modem four months ago. Over twelve dollars for the 2-day UPS option.
Then I still need to ship mine to them. It worked fine - for four months - then it started dropping the connection. Once they get it they will send another to me - "within 7 to 8 business days after they receive it".
In my opinion, if a manufacturer determines that their product is defective, all cost associated with the replacement under the warranty should be borne by the manufacturer not the consumer. So, unless I want to be without internet/email for up to three weeks (including shipping time) I have to pay for them to ship the replacement to me. Motorola agreed to replace it but I must pay for the shipping of the new one to me or else wait for two weeks while I send the defective one to them.
Without a doubt, this is one product that I would highly recommend you buy. It is easy to setup and to configure. The on/off switch on top of the unit is a saver for me for the times I don't want to connect to the Internet.
The SB5120 Surfboard Cable Modem was exceptionally easy to install and use. I am really pleased with this purchase. I have been pleased with the quality, speed, etc. The price was good and it arrived very quickly after placing the order.
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